Review of Duve

10
A system that saves work time and provides better customer service
מנהלת תמיכה from 500+ room Hostels in Tel Aviv (Israel)
Verified
5 months ago
What do you like most?
An automated system that allows sending automatic messages for pickups based on criteria. Allows the customer to check-in in advance, pay, and register. Allows the customer and the hostel staff to correspond on a variety of platforms.
What do you dislike or think could be improved?
The system interfaces with the Optima system. A two-way online interface. It is recommended to introduce more automation that fixes the interface if a fault is detected.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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