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Review of SiteMinder

10
Excellent service
GERENTE DE VENTAS from 75-99 room in Puebla (México)
Verified
2 days ago
Products Reviewed
Booking Engine
Website Design
What do you like most?
I loved Ravi's service. He resolved my issue, and the wait time was short. I highly recommend SiteMinder; their tools are excellent, and their customer service is top-notch.
What do you dislike or think could be improved?
Everything seems fine to me. The only thing I would change is the payment verification process, to avoid application suspension and delays to our operations. That's the only thing I would change, since that was the problem I had with my hosting. Because I didn't verify payments, I was blocked. I received a reservation on my website over the weekend and couldn't verify either the booking or the payment.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5

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