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Review of HiJiffy

7
Simple chat and translation — but automatic responses are too much
Assistente comercial from 75-99 room Boutique Hotels in Santo Antonio (Sao Tome and Principe)
Verified
2 days ago
Products Reviewed
Guest Messaging Software
Hotel Chatbots
What do you like most?
The simple way to use the chat and the way the text translation is done. Good simplicity in system configuration.
What do you dislike or think could be improved?
the automatic responses are often excessive, interfering in the message exchange between the client and the assistant.
3.5
Average
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
5.0/5
Carolina R. from HiJiffy replied
Thank you for your honest review! We’re glad the chat feels simple to use and that the translation and setup are working well for your team. Your point about automatic responses is an important one. We’d encourage you to reach out directly to your Customer Success Manager, so that we can make sure HiJiffy supports your team instead of getting in the way.

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