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Review of TrustYou

9
Efficient guest feedback management with clear reporting — more customization would help
General Manager from 200 to 499 room City Center Hotels in Rhodes Town (Greece)
Verified
1 days ago
Products Reviewed
Reputation Management
What do you like most?
TrustYou helps us efficiently manage guest feedback and online reputation from a single platform. The dashboard is easy to use, reporting is clear, and the review analytics provide valuable insights that help us improve guest satisfaction and service quality.
What do you dislike or think could be improved?
The platform could offer more customization options in reporting and a more intuitive way to compare data across different time periods. Faster loading times in some sections would also improve the overall user experience.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5

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