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Review of hub OS

10
Simple to use asset tracking — but resolved items can lag
General Manager from 200 to 499 room City Center Hotels in Mexico City (Mexico)
Verified
10 days ago
Products Reviewed
Housekeeping Software
Hotel Maintenance Software
Staff Collaboration Tools
What do you like most?
It's simple to use, from the housekeepers and maintenance staff all the way to the department leaders and senior leadership. The monitoring and reporting capabilities of multiple key assets within the hotel are easy to track with HubOS. A total game-changer!
What do you dislike or think could be improved?
On rare occasions, when a guest reports a "faulty item" in a guestroom and the issue is resolved, the App doesn't update the resolved item right away. As a result, the user needs to close the app session and log in again. The login process forces the database to get fully updated, and the "faulty item" shows as completed/resolved.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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