Review of Canary Technologies

10
Easy guest contact that prevents bad reviews
GM from 25-49 room Limited Service & Budget Hotels in Arkansas City (United States)
Verified
1 days ago
What do you like most?
Ease of contacting guests or guests contacting us for anything! If I cannot get ahold of a guest in their room, I can always reach out to them via canary. It has helped many times when there is a problem in the room as in the remote, tv, toilet clogged. There are many times guests do not say anything during their stay until they are checking out or when they leave and write a bad review over something that was a simple fix. When you see reviews saying the TV didn't work the whole time I was there, and it was 2 or more days, and they will never come again when the remote needed batteries or the HDMI was on the wrong port, its flusterating. So, I reach out via canary and ask if everything is going well and if they need anything, dont hesitate to let us know!
What do you dislike or think could be improved?
Truthfully at this time there is nothing I do not like about it! I recommend every hotel have this. I have learned so much!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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