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Review of SiteMinder

8
Centralized rate updates across OTAs — with support and sync issues
Cluster Digitals Sales Manager from 200 to 499 room City Center Hotels in Patong (Thailand)
Verified
2 days ago
Products Reviewed
Channel Managers
Website Design
What do you like most?
Centralized Rate Management: Update room rates and availability across multiple OTA channels, such as Booking.com, from one platform, reducing the need to update each website individually.
What do you dislike or think could be improved?
- Inconsistent After-Sales Support: Some users praise the support team for responding quickly, while others report that resolving complex issues can take a long time. - Potential Data Synchronization Issues: Some users have reported slow system performance, data synchronization issues, and compatibility problems with certain PMS systems.
4.0
Very Good
Ease of Use
5.0/5
Customer Support
3.0/5
ROI
5.0/5
Implementation
4.0/5

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