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Review of Canary Technologies

10
Faster check-in and smoother guest messaging — restaurant integration would help
Owner from 25-49 room Resorts in Coles Bay (Australia)
Verified
2 days ago
Products Reviewed
Upselling Software
Guest Messaging Software
Call Center Software
What do you like most?
Canary Technologies has transformed our front-of-house operations. The contactless pre-arrival check-in allows our guests to seamlessly complete their registration, verify IDs, and sign documents before setting foot on the property. This has dramatically cut down check-in wait times and relieved our front desk team of hours of repetitive paperwork. Paired with their intuitive guest messaging, we now have a direct, smooth communication channel that keeps guests informed and lets us deliver faster, more personalized hospitality.
What do you dislike or think could be improved?
While Canary handles our front desk workflows and PMS integration exceptionally well, having direct integration with leading restaurant reservation systems—specifically platforms like Now Book It—would be a game-changer. For properties with destination dining, being able to embed live restaurant availability, table reservations, and set-menu selections directly into the pre-arrival mobile check-in flow would save our team hours of manual coordination. Unifying the hotel guest profile with the restaurant booking diary would create a truly seamless end-to-end guest journey.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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