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Review of Oaky by Plusgrade

10
WOW app
ROOMS DIVISION MANAGER from 100 to 199 room Boutique Hotels in El Gouna (Egypt)
Verified
6 months ago
Products Reviewed
Upselling Software
What do you like most?
Oaky is an outstanding upselling platform that has significantly enhanced our guest experience while driving additional revenue in a seamless and guest-friendly way. The system is very intuitive, visually appealing, and easy for guests to use, which results in high engagement and conversion rates. What truly sets Oaky apart is how well it integrates with hotel operations, allowing us to personalize offers and communicate additional services in a natural, non-intrusive manner. The automation, smart timing of offers, and clear reporting tools make it an extremely efficient solution for both commercial and operational teams.
What do you dislike or think could be improved?
Deeper PMS and CRM integrations could help enable even more personalized and dynamic offers based on guest data and stay behavior. More flexible reporting dashboards, especially with customizable KPIs and time ranges, would make performance tracking and analysis even more efficient.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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