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Review of Canary Technologies

8
Glitches in the System- Please work out the issues in Guest Messaging. Since onboarding we have had several false sms texts go out to guest by AI.
GM from 500+ room Boutique Hotels in Chicago (United States)
Verified
5 months ago
Products Reviewed
Cyber Security & Fraud Prevention
Guest Messaging Software
Digital Tipping Solutions
What do you like most?
Guest Messaging - ability to solve problems quickly and help guest in real time. Tipping convenience of product. Cyber Security convenience of product.
What do you dislike or think could be improved?
Glitches in guest messaging. As mentioned we have several issues with AI telling guest welcome, etc when they are not even checked in yet. Wrong dates being sent to the guest, etc.
4.0
Very Good
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
3.0/5

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