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Review of alliants

9
Paul
Concierge from 200 to 499 room Luxury Hotels in Cabo San Lucas (Mexico)
Verified
5 years ago
Products Reviewed
Concierge Software
What do you like most?
The options to add Attachments (Photos, Documents, etc) Easy to add Members to Chat and the option to include Team Members If I do not have time to answer immediately someone else can do it for me
What do you dislike or think could be improved?
In the Mobile App, sometimes I do not get notifications and also sometimes it does not refresh the new messages and I need to close and open it again
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Vickie M. from alliants replied
Hi Paul, Thank you for the updated review. Overall it looks like you're still enjoying working with our Alliants Experience Platform. That's awesome! We too like the feature of adding colleagues into a chat conversation as it keeps everyone on the same page at all times. I apologise if you're having a challenge with the mobile app not refreshing. May I please ask which mobile device you are using? I will email you directly to see how we can help to resolve this challenge. Thank you for your continued support of Alliants and AXP. Happy Holidays! Vickie & Team Alliants

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