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Review of TrustYou

3
Clear review insights — but reports need more flexibility
Front Office Manager from 500+ room Branded Hotels in Bangkok (Thailand)
Verified
1 days ago
Products Reviewed
Reputation Management
What do you like most?
TrustYou brings reviews from multiple online platforms together, helping us understand our scores, what guests value most, areas for improvement, and how we compare with competitors. These insights help us improve service, track progress, and guide our marketing strategies and future hotel planning.
What do you dislike or think could be improved?
More flexible report customization would be helpful, especially for comparing departmental performance across different periods and exporting clear summaries for internal meetings and management reviews.
1.5
Terrible
Ease of Use
3.0/5
Customer Support
4.0/5
ROI
3.0/5
Implementation
3.0/5

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