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Review of Duve

10
Streamlined guest journeys and lighter front office work — but not always intuitive
General Manager from 75-99 room Branded Hotels in Mudgee (Australia)
Verified
2 days ago
Products Reviewed
Upselling Software
Hotel Guest Apps
Guest Messaging Software
What do you like most?
I like that Duve makes the guest journey more convenient and streamlined. It allows guests to easily complete online check-in, request upgrades and communicate with the hotel before and during their stay. It also helps reduce the workload for the front office team.
What do you dislike or think could be improved?
One area for improvement would be making the system more intuitive and user-friendly, especially for staff. Some features can take a few extra steps to find or understand, so simpler navigation and clearer instructions would make it easier for the team to use efficiently.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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