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Review of HiJiffy

10
Time-saving chatbot efficiency — but I’d like Claude integration
Revenue Manager from 10 to 24 room Boutique Hotels in Paris (France)
Verified
1 days ago
Products Reviewed
Guest Messaging Software
Hotel Chatbots
What do you like most?
The gain of time providing by the platform to answer to the Customers needs automatically. The efficiency of the chat bot is really important.
What do you dislike or think could be improved?
With the increase of the AI in our industry, the possibility to connect Claude to hijiffy directly and we could be able to ask some reports or questions to Claude about Hijiffy datas.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Carolina R. from HiJiffy replied
Thank you so much for the 10/10, and for taking the time to share your experience! We're really glad the chatbot is saving your team time and handling guest requests efficiently. That's exactly what we built HiJiffy for. Your suggestion about connecting Claude to HiJiffy to ask questions and generate reports from your data is a great one. As AI assistants become part of hoteliers' daily workflows, this is a direction we're following closely, and we've shared your feedback directly with our Product team. In the meantime, your Customer Success Manager is happy to walk you through the reporting options already available in the platform. Thank you again for your trust!

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