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Review of M3

9
Easy PMS reporting and accounting — support needs work
Director of Accounting from 100 to 199 room Branded Hotels in (United States)
Verified
1 days ago
Products Reviewed
Scheduling & Workforce Management
Business Intelligence
What do you like most?
Interfacing with the PMS. Easy reporting. Detail accounting. Payment Wizard. Setting up new properties is easy to create. Easy to navigate.
What do you dislike or think could be improved?
Customer service. Support team tends to explain things in technical terms which is a language most hoteliers do not understand. Also, when needed, Support team should make themselves available to jump on a Team's call so they can walk you through how to complete tasks in question.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
2.0/5
ROI
4.0/5
Implementation
4.0/5

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