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10 Best Scheduling & Labor Management Software For Hotels In 2024

Hotel Tech Report | Last updated
25 PRODUCTS REVIEWED
589 HOTELIERS SURVEYED
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We’ve surveyed 589 hoteliers across more than 12 countries to understand which are the best Scheduling & Labor Management vendors, along with everything you need to know in order to buy the right Scheduling & Labor Management for your hotel (including our 2024 Scheduling & Labor Management Guide). We also aggregate key decision criteria data including integration availability, partner ecosystem, expert recommendations and more (learn more about HTR’s ranking methodology).
MOST POPULAR
Most Popular Scheduling & Labor Management

Choosing the right Scheduling & Labor Management for your hotel depends on several variables some of which come down to personal preference but most of which come down to the characteristics of your property. Is your hotel a small property with limited budget? Or is your property a luxury resort with lots of outlets and high ADR? Below are HTR’s defined key personas based on common property characteristics that typically indicate similar product choices.

Highest HT Score M3 (rated 88% by 142 Hoteliers)
Most Recommended Actabl (rated 96% by 334 Hoteliers)
For Branded Hotels. Actabl (rated 95% by 212 Branded Hotels)
For Bed & Breakfast & Inns. Actabl (rated 96% by 88 Bed & Breakfast & Inns)
For Limited Service & Budget Hotels. Actabl (rated 95% by 61 Limited Service & Budget Hotels)
For Luxury Hotels. Actabl (rated 97% by 39 Luxury Hotels)
For Resorts. Actabl (rated 96% by 34 Resorts)
For Boutiques. Actabl (rated 98% by 27 Boutiques)
For Airport/Conference Hotels. Actabl (rated 93% by 23 Airport/Conference Hotels)
For Extended Stay & Serviced Apartments. Actabl (rated 97% by 23 Extended Stay & Serviced Apartments)
For City Center Hotels. Actabl (rated 95% by 17 City Center Hotels)
For Hostels. Actabl (rated 98% by 14 Hostels)
For Motels. Actabl (rated 89% by 10 Motels)

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PRODUCT RANKINGS
Scheduling & Labor Management Vendor Shortlist
Each property has different characteristics, needs, preferences and budgets. Use the filters below to instantly analyze thousands of reviews to find the perfect fit for your hotel.

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  • Featured: Vendors can subscribe to become Premium Members on HTR. This option sorts the directory first by Premium Members and then by HT Score.
  • Ht Score: The Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, customer support, user reviews, expert recommendations, integrations availability and geographic reach to help buyers better understand their products.
  • Popularity: Sorts listings by number of user reviews and reported installs, most to least.
M3
4.4 (142 reviews)
Ht score logo 100 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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second finalist logo 2023 FINALIST
Hoteliers voted M3 as the #2 Scheduling & Labor Management provider in the 2023 HotelTechAwards
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M3 Labor Management - Time Clock Through Pay Check
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This product is trending

This vendor's trending score is rising, M3 (Labor Management) is the #2 most trending product in the Scheduling & Labor Management category (out of 25) and the #36 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
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RECOMMENDED BY
+11 MORE
Actabl
4.8 (334 reviews)
Ht score logo 99 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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winner logo badge 2023 WINNER
Hoteliers voted Actabl as the #1 Scheduling & Labor Management provider in the 2023 HotelTechAwards
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The #1 Hotel Operations Tool for 2022: Reduce Labor Costs, Increase Productivity, and Maximize GOP.
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This product is trending

This vendor's trending score is rising, Hotel Effectiveness PerfectLabor™ by Actabl is the #1 most trending product in the Scheduling & Labor Management category (out of 25) and the #20 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
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RECOMMENDED BY
+11 MORE
Inn-Flow
4.9 (70 reviews)
Ht score logo 94 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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third logo finalist 2023 FINALIST
Hoteliers voted Inn-Flow as the #3 Scheduling & Labor Management provider in the 2023 HotelTechAwards
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All the tools you need to manage labor costs, increase employee productivity, and reduce costs
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This product is trending

This vendor's trending score is rising, Inn-Flow Labor Management is the #3 most trending product in the Scheduling & Labor Management category (out of 25) and the #160 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
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RECOMMENDED BY
+9 MORE
Unifocus
4.1 (36 reviews)
Ht score logo 70 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Less Labor Cost, More Productivity
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RECOMMENDED BY
+7 MORE
ADP
Human Capital Management, HR BPO, Payroll and Tax Services, PEO, Retirement, Talent Management, Human Resource Management, Tax and Compliance, Benefits Administration, Payment Solutions, Time and Attendance, Health Care Reform, and ACA Affordable Care Act
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RECOMMENDED BY
Fourth
Cloud-based tools for the restaurant, retail and hospitality industries, Task and shift management, Employee scheduling and communications, Back office management, Talent sourcing, eLearning, Sales and labor forecasting, and Inventory and operations management
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RECOMMENDED BY
TimeTarget
Rostering, Time & Attendance, Award Interpretation, Payroll Integration, Workforce Management, Leave Management, Employee Availabillity Management, Software Development, Web Development, and Online Web Timesheets
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WorkRecords, Inc.
Suite of workforce management tools for modern hospitality organizations
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RECOMMENDED BY
ShiftForce
ShiftForce helps solve your workforce problems with a single solution.
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Microsoft
Integrated scheduling app for Microsoft Teams.
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PRODUCT BUNDLES
These Product Suites Also Contain Scheduling & Labor Management
Other solutions that offer an integrated scheduling & labor management add-on module with their core product offering
HKeeper
4.8 (34 reviews)
Ht score logo 80 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more

or read reviews

HKeeper’s Scheduling & Labor Management product suite also includes:

Concierge Software Staff Collaboration Tools Guest Messaging Software + 3 more modules
Hoxell
4.9 (24 reviews)
Ht score logo 0 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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or read reviews

Hoxell’s Scheduling & Labor Management product suite also includes:

Hotel Maintenance Software Concierge Software Scheduling & Labor Management + 2 more modules
Inn-Flow
4.8 (127 reviews)
Ht score logo 94 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
third logo finalist 2023 FINALIST
Hoteliers voted Inn-Flow as the #3 Finance & Accounting Software provider in the 2023 HotelTechAwards
Learn more

or read reviews

Inn-Flow’s Scheduling & Labor Management product suite also includes:

Scheduling & Labor Management Payroll Software
HelloGM

or read reviews

HelloGM’s Scheduling & Labor Management product suite also includes:

Reputation Management Business Intelligence Scheduling & Labor Management
Actabl
4.7 (22 reviews)
Ht score logo Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more

or read reviews

Actabl’s Scheduling & Labor Management product suite also includes:

Scheduling & Labor Management Employee Engagement Software
Inn-Flow
4.9 (71 reviews)
Ht score logo 94 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
third logo finalist 2023 FINALIST
Hoteliers voted Inn-Flow as the #3 Scheduling & Labor Management provider in the 2023 HotelTechAwards
Learn more

or read reviews

Inn-Flow’s Scheduling & Labor Management product suite also includes:

Alkimii

or read reviews

Alkimii’s Scheduling & Labor Management product suite also includes:

Hotel Maintenance Software Scheduling & Labor Management
Actabl
4.8 (90 reviews)
Ht score logo 88 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more

or read reviews

Actabl’s Scheduling & Labor Management product suite also includes:

Staffing & Recruiting Networks Scheduling & Labor Management
WrkSpot Corporation

or read reviews

WrkSpot Corporation’s Scheduling & Labor Management product suite also includes:

Scheduling & Labor Management Housekeeping Software Hotel Maintenance Software + 1 more modules
Actabl
4.7 (404 reviews)
Ht score logo 96 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
second finalist logo 2023 FINALIST
Hoteliers voted Actabl as the #2 Business Intelligence provider in the 2023 HotelTechAwards
Learn more

or read reviews

Actabl’s Scheduling & Labor Management product suite also includes:

Scheduling & Labor Management Staffing & Recruiting Networks
OVERVIEW
What is Scheduling & Labor Management
Finding the right Scheduling & Labor Management solution for your hotel depends on several variables ranging from user experience and pricing to functionality and support. This guide is designed to help you identify the best Scheduling & Labor Management vendors, questions to ask on demos, read unbiased reviews from similar hoteliers and so much more. (including our 2024 Scheduling & Labor Management Guide)
BENEFITS
How can labor management software improve profitability and efficiency?

Labor Management Systems (LMS) provide the necessary tools to reduce labor costs while enhancing a balance with guest service expectations. An effective Labor Management Systems does not “cut labor,” but instead serves as a guidepost for effective use of a properties’ associates. A robust LMS incorporates Labor Standards creation and management, integrated forecasting and actual business driver volume, and payroll and timekeeping system hour and wage integration. Combined, these components drive labor and service action plans, recommendations, and daily management practices. The result is eliminating wasteful over-scheduling, reducing overtime, optimizing the use of outsourced contractors, and spot-on service delivery.  Robust labor management practices, enabled by technology, save a typical hotel 3-5% of total labor costs annually including dramatically reducing overtime.

  • Improve Net Operating Income: Hotel savings average 3-5% of total labor costs through advanced LMS capabilities. These savings flow through directly to hotel profit, increasing operational cash flows. With proper LMS utilization, these results are easily achievable in this environment of rising wages and scarce talent. 
  • Stakeholders confidence in staff schedules being aligned with labor cost and service expectations: Traditionally, department managers have spent hours weekly managing their team schedules while being unsure of staffing expectations. With Labor Management Systems, management time spent scheduling is dramatically reduced. Scheduling to target hours calculations based on accurate business volume forecasts applied to labor standards, provide stakeholders at all levels the confidence schedules are aligned with financial goals. 
  • Proactive tools to identify and address possible staffing issues: Complete visibility of department, property, and portfolio labor cost increases accountability across the organization. Potential issues and risks can be identified in advance and avoided. Internal and external benchmarks can highlight potential operational efficiencies such as reduced Minutes Per Room (MPR) for housekeeping and improve both operational quality and costs.
FEATURES
What are the most important features of labor management software?
  • Easy to use UX: that are designed specifically for the hotel industry will enable complex actions to be completed with a few simple steps. Most users should require minimal training to realize maximum value. Daily labor management tasks should be managed in 5 minutes or less by most users. 
  • Labor Standards: Simple, wizard-like tools will make creation and management of sophisticated staffing rules very easy for all levels of management. Updating standards to reflect changing operational goals or market conditions should be effortless and reflected immediately in labor plans and schedules. 
  • Operational drivers integration: Direct connection of Business Intelligence, accounting, and revenue forecasting tools, while maintaining the ability to be overridden by authorized managers. This data is paired with labor standards to produce staffing models and scheduling target hours optimizing performance and eliminating inefficiencies, excessive overtime, and providing better control of contract labor use. 
  • Daily check-in: Every manager should be able to review, update, and modify his/her labor schedules and performance objectives on a daily basis in five minutes or less through thoughtfully designed, easily understood dashboards and guided action plan creation. Senior managers, GMs and above-property leadership monitor performance trends and action plans of every hotel. Department managers have the ability to address opportunities, mitigate risks, and seek guidance. 
  • Mobile-friendly employee tools: Line-level employees need a simple, reliable tool to identify preferred shifts, request time off, and see their daily and weekly schedules via mobile device or desktop browser. 
  • Time & Attendance/Payroll integration: Linking the time clock data to Labor Management Systems, with multiple daily real time updates, enables hotels to monitor overtime risk, unpaired punches, incorrect position coding, absences and tardiness. Corrective action can be taken prior to such things becoming an issue. 
  • Benchmarking: Internal tools to compare hotels across the portfolio including department and function-level benchmarks are critical to establishing and expanding operational standards and rules that can be an owner or management company’s key point of differentiation. Adding external benchmarks - data from comparable hotels within the local market or from other regions - enables senior leaders to identify improvement opportunities.
PRICING
What is the typical pricing for labor management software?
Installation can cost up to $20,000 with an additional $5,000 for on-site trainings.  The monthly SaaS subscriptions can run anywhere between $100 - $2,000/month per hotel varying based on hotel size, requirements and more.  Get a custom price quote on Hotel Tech Report to see what it will cost your hotel.
IMPLEMENTATION
How long does it usually take for a hotel to implement new labor management software?
There are three main parts to implementation of a hotel Labor Management system:
  1. Data integration: Linking payroll and business intelligence systems to the Labor Management system to provide the data needed for the system to function. Depending upon the provider’s ability to integrate, this can take from a few days to several months. 
  2. Configuration:  Building property organizational structure and labor standards, along with mapping active position coding, appropriate to each hotel and setting. During this stage users are defined. Time for this can vary but it should not take more than a few days. 
  3. Training: Most training can be done online. Owners, general managers, financial management, and Account Administrator should expect to invest about 3 hours to learn a system . Department managers should be able to learn how to use the scheduler and management tools in less than an hour.
FAQs
Hoteliers Also Ask
Labor Management Systems (LMS) provide the necessary tools to reduce labor costs while enhancing a balance with guest service expectations. An effective Labor Management Systems does not “cut labor,” but instead serves as a guidepost for effective use of a properties’ associates. A robust LMS incorporates Labor Standards creation and management, integrated forecasting and actual business driver volume, and payroll and timekeeping system hour and wage integration. Combined, these components drive labor and service action plans, recommendations, and daily management practices. The result is eliminating wasteful over-scheduling, reducing overtime, optimizing the use of outsourced contractors, and spot-on service delivery. Robust labor management practices, enabled by technology, save a typical hotel 3-5% of total labor costs annually including dramatically reducing overtime.
Systems that were built specifically for hotels and hotel users are preferred over generic labor management systems or those built for other industries such as Retail or Healthcare. Hotel owners need to see the labor performance data for their hotels down to the department level. General Managers need to see which departments are on target, which are off-target, and know what actions need to be taken in real time to avoid cost spikes and other labor challenges. Department managers need daily info on their team member performance including productivity and overtime risk. With great Labor Management Systems, labor standards are combined with updated operational forecasts to produce dynamic schedules which are easily populated by department managers. Hotel employees have complete visibility of their schedules through a dedicated portal in which they can also manage vacation requests, shift requests, and multiple roles within the property. What are the most important integrations for a Hotel Labor Management System? Payroll system: Job code, employee, and wage data feeds are transferred from existing hotel systems. A one-way interface with updated data multiple times daily empowers Labor Management Systems to deliver real-time insights and opportunities for cost and service optimization. Time & Attendance: Monitoring actual employee hours will enable comparison of scheduled and real time worked with departmental labor plans. Daily labor check-ins within the system enable managers to take action or make schedule changes before issues occur. Business Intelligence: Seamless connectivity with Profitsword, Opera, Broadvine, M3 Accounting and other hotel performance reporting systems enable labor management to be integrated into overall business plans and strategies for each hotel. These systems provide operational data that is applied to labor standards producing optimal staffing schedule targets and actual labor performance reporting.

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Choosing the right software for your hotel depends on dozens of variables many of which can be quantified based on the characteristics of your property but many of which also come down to personal preference. Is your hotel a small property with limited budget? Or is your property a luxury resort with lots of outlets and high ADR? HTR is designed to offer dynamic filters to quickly be able to personalize the data set to your characteristics. We also break down hotels into key segments/personas based on common property characteristics that typically service as indicators that drive similar product decisions which are intended to help you save time and quickly identify the best match for your hotel or portfolio.

While HTR’s data set is constantly growing making its recommendations more representative and accurate over time, our programatic recommendations based on the HT Score, data and segment popularity are intended to serve as a tool for you to leverage in the buying journey but do not replace thorough due dilligence and research. No two hotels are alike and most purchasing decisions also include personal preferences which is why we highly recommend that buyers consider a minimum of 3-5 vendors during the research processthat you get live demos and price quotes from to be able to make an informed decision.