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Review of Canary Technologies

10
Reduces front desk workload — but needs better PMS integration and reporting
Hotel Manager from 200 to 499 room Branded Hotels in Napa (United States)
Verified
1 days ago
Products Reviewed
Upselling Software
Digital Tipping Solutions
What do you like most?
For The Westin Verasa Napa, I particularly like the opportunity to use Canary to reduce front desk workload while improving the overall guest journey.
What do you dislike or think could be improved?
I would like to see better integration with existing hotel systems, particularly the PMS, to reduce manual work and ensure information updates automatically across platforms. Improving reporting and analytics would also help hotel leaders better track performance, revenue opportunities, and guest engagement.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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