Review of Frontline Performance Group

9
Upsell training that drives revenue — needs more scenarios
Duty manager from 200 to 499 room Branded Hotels in Toranomon (Japan)
Verified
4 days ago
Products Reviewed
What do you like most?
Skill for driving the revenues and providing the opportunities to our staff how to upsell in front of the guest when they face to difference scenarios and strategies.
What do you dislike or think could be improved?
When set up the upsell program for the team could provide more scenarios and role play for team members to try and correct them or even though creating any unexpected questions if you are guest perspective.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5

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