Review of TrustYou

8
Quickly consolidates guest feedback — survey setup could be smoother
Assistant Director, Room Sales from 25-49 room Boutique Hotels in Da'an (Taiwan)
Verified
1 days ago
Products Reviewed
What do you like most?
The system allows the hotel to quickly consolidate and compare guest feedback across different public review platforms, making it easier to identify key trends and areas for improvement. In addition, our main contact, Deon, has always been very helpful.
What do you dislike or think could be improved?
The survey setup process could be made more streamlined and user-friendly, allowing hotels to create and manage surveys more efficiently.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5

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