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Review of TrustYou

2
Replying to guests is the only real positive — everything else feels worse
Guest relation manager from 75-99 room Luxury Hotels in Cabourg (France)
Verified
1 days ago
Products Reviewed
Reputation Management
What do you like most?
To be honest not much. The previous version was much better. The website isn't useful at all. The only positive thing is the way to reply to guests.
What do you dislike or think could be improved?
The way drafts are replaced, the pages take far too long to load, the reports that can be exported, and the overall smoothness of the website. There’s nothing but charts now, no colours at all… In short, there’s not much positive to say.
1.0
Terrible
Ease of Use
1.0/5
Customer Support
1.0/5
ROI
1.0/5
Implementation
1.0/5

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