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Review of Mews

10
Mews - A Breath Of Fresh Air
Operating Systems Manager from 500+ room Boutique Hotels in Leipzig (Germany)
Verified
12 months ago
Products Reviewed
Property Management Systems
Hotel POS Systems
What do you like most?
Mews is a system that challenges the status quo and redefines hospitality technology for the future. Transitioning from outdated legacy PMS and POS systems to a platform that evolves and improves weekly is a game-changer for our properties. With automated processes, built-in kiosk solutions, sleek yet intuitive designs, and seamless integrations, Mews offers numerous advantages. Checking in takes just a few clicks, eliminating wait times and streamlining assignments and billing—features that our front office teams appreciate the most. Additionally, the POS application runs effortlessly on lightweight tablets, replacing bulky hardware. Its smart, minimalist interface simplifies ordering for guests while making the system far more user-friendly for our team.
What do you dislike or think could be improved?
Further developments are necessary for Mews to evolve into a truly strong and impactful all-in-one solution. The key areas for improvement are revenue management—particularly the handling of overbooking—and the overall behavior of blocks and groups. Addressing these aspects will enhance the system's effectiveness and usability.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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