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Review of roommaster

10
Smooth easy and resourceful
Front desk from 50-74 room Boutique Hotels in Palm Springs (United States)
Verified
4 months ago
Products Reviewed
Hotel Management Software
Property Management Systems
Payments Processing Software
What do you like most?
I was most impressed at how nice and supportive the rep was. We were able to confirm my issues and resolve quickly. She also stayed on the line until we confirmed access and no further issues.
What do you dislike or think could be improved?
I don't have much to provide for improvement based on this experience. Would recommend using this service again and greatly appreciated the support
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Riya g. from roommaster replied
Hi Brett, Thank you for taking the time to share your review. We're glad to hear that our team was able to assist quickly and ensure everything was resolved for you. Providing responsive and helpful support is important to us, and it’s great to know your experience reflected that. We appreciate you sharing your feedback.

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