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Review of MARA Solutions

9
Review management with strong automation — but AI needs more depth
Empfangsleiter from 200 to 499 room Resorts in Bad Saarow (Germany)
Verified
3 days ago
Products Reviewed
Reputation Management
What do you like most?
Evaluations - multiple functions - possibility of automatic responses during absence - multiple links with review portals - competition analysis - location overview.
What do you dislike or think could be improved?
Further develop AI so that the majority of guest reviews are considered in the generated responses. Alternative texts from the AI to choose from, so that the operator can decide for themselves. Notes for the operator so that one can learn how to write these texts.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
3.0/5
ROI
N/A
Implementation
4.0/5

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