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Review of Net Affinity

10
Review from Barberstown Castle
Front Office & Revenue Manager from 25-49 room Bed & Breakfast & Inns in Straffan (Ireland)
Verified
2 years ago
Products Reviewed
Booking Engine
Website Design
What do you like most?
Our account manager Deirdre is extremely helpful and knowledgeable on the management of the booking engine & CMS. The reports and catch up meetings are great for increasing sales as Deirdre is great for advising on what may or not work for each season. Any queries are responded to in a very timely manner. Client services are also extremely good at resolving any queries and issues that may arise.
What do you dislike or think could be improved?
Nothing for the moment, we are due to change to the new booking engine in 2024, which I believe is even more user friendly.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
Charlene M. from Net Affinity replied
Thank you for your lovely review. It was especially nice to hear your comments about Deirdre! We are in the process of migrating all our clients to the new booking engine. All Net Affinity properties will be using the new platform by the end of 2024. We are looking forward to hearing your feedback on it once you begin the migration process! Kind regards, Charlene McGovern, Client Experience Manager

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