Review of MARA Solutions

10
Convenient central reputation management — but replying still takes too many clicks
Guest Relations Manager from 75-99 room Other in Paris (France)
Verified
3 days ago
Products Reviewed
What do you like most?
It is great to have a central tool as MARA for your reputation management. The reporting is very convenient and helps improve the different departments.
What do you dislike or think could be improved?
We would appreciate further development in order to reply directly from MARA. Certain OTA's still require multiple clicks. Airbnb could require some further work too.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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