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Review of Duve

7
Easy guest communication and customization — but setup and previews are tricky
Front Office Shift Leader from 200 to 499 room Boutique Hotels in Luxembourg City (Luxembourg)
Verified
3 days ago
Products Reviewed
Upselling Software
Hotel Guest Apps
Guest Messaging Software
What do you like most?
Easy communication with guests and customization of Duve. The guest experience can be negatively impacted if we don’t spend enough time configuring Duve properly.
What do you dislike or think could be improved?
Language translation management can be confusing. We can’t preview the messages we write manually (or at least I couldn’t find a way to).
3.5
Average
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
N/A
Implementation
3.0/5

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