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Review of SiteMinder

10
Improved direct booking
Sales Co. from 100 to 199 room Boutique Hotels in Bang Lamung (Thailand)
Verified
5 months ago
Products Reviewed
Channel Managers
Booking Engine
Website Design
What do you like most?
Stable, reliable system and good customer support provide easy-to-use, user-friendly experiences and consistent assistance across all services. It has a strategic feature that provides competitive compset analysis.
What do you dislike or think could be improved?
We need to enhance features by adding more strategic functionalities and improved visualizations for the website builder and Direct Booking. Additionally, we should expand membership functions for Direct Booking customers, allow more hotel logos and branding to be attached to the website, and move extra (add-on) products to the top position to make upselling more attractive.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
[email protected] . from SiteMinder replied
Hi Rungnapa Thank you so much for your valuable feedback! We're thrilled to hear that you find our service stable and user-friendly! Your insights regarding the need for enhanced features and visualizations are appreciated, and we are committed to implementing improvements that will elevate your experience. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D

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