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Review of The Guestbook

8
Customer engagement through the rewards program — needs wider hotel rollout
E-commerce from 200 to 499 room Boutique Hotels in Bangkok (Thailand)
Verified
3 days ago
Products Reviewed
Loyalty Programs for Independents
What do you like most?
Several features invite greater customer involvement in the rewards program, including the widget on the homepage and the booking engine.
What do you dislike or think could be improved?
Should expand the program to additional hotels in Thailand to increase visibility, helping customers become more aware of the initiative.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5

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