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Review of Duve

5
Convenient SMS-to-WhatsApp messaging — but external contact support is limited
Concierge from 200 to 499 room Resorts in Miami Beach (United States)
Verified
2 days ago
Products Reviewed
Hotel Guest Apps
Guest Messaging Software
Mobile Ordering & Room Service
What do you like most?
A convenient opportunity to transition from SMS to WhatsApp, enhancing communication, streamlining guest interactions, and providing a faster, more seamless messaging experience.
What do you dislike or think could be improved?
Expanding SMS-to-WhatsApp capabilities would allow the Concierge Team to communicate with external contacts, including prospective guests without existing hotel reservations, improving accessibility and service efficiency.
2.5
Poor
Ease of Use
2.0/5
Customer Support
2.0/5
ROI
2.0/5
Implementation
2.0/5

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