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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of Smart Host GmbH

9
A simple tool with a big impact.
Hotelleitung from 25-49 room Bed & Breakfast & Inns in Portschach am Worther See (Austria)
Verified
9 months ago
Products Reviewed
Hotel CRM & Email Marketing
Direct Booking Tools
Guest Messaging Software
What do you like most?
I like the way the data is prepared (statistics, reservation download) and the editor, which is really easy to use. The customer support is also TOP! We have received some pre-stay feedback since the launch and can therefore prepare a lot of things in advance and also address them directly with the guest at check-in, etc. We have gained points in terms of customer satisfaction :)
What do you dislike or think could be improved?
It would be great if pre-stay requests could be directly incorporated into the hotel program (especially requests regarding housekeeping). It would also be positive if the ratings from the post-stay survey could also be integrated into the company websites.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
3.0/5
Implementation
4.0/5