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Review of Net Affinity / Smarthotel

10
Excellent Customer Service
Reservations Manager from 100 to 199 room Bed & Breakfast & Inns in Kilkea (Ireland)
Verified
6 days ago
Products Reviewed
Digital Marketing Agencies
Website Design
What do you like most?
Netaffinity Staff are a pleasure to deal, no request is too big. Always help with any queries or questions I may have.
What do you dislike or think could be improved?
Looking forward to changing over to the their new booking engine, where they have implented new recommendations from the hotel industry.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Charlene M. from Net Affinity / Smarthotel replied
Thank you for your kind review. We're delighted to hear that you've had such positive experiences with our team. Providing responsive, helpful support is something we take great pride in, and it's wonderful to know that no request is ever too big. We were also pleased to see your comments about our new booking engine. Since this review was originally published, we have successfully launched our latest booking engine, incorporating many enhancements and client-led improvements. Continuous innovation and customer feedback remain at the heart of our product development, and we look forward to continuing to support your success. Charlene McGovern, Client Experience & Service Delivery Manager

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