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Review of Hoteza

10
Great experience with Hoteza.
IT & Innovations Manager from 25-49 room Boutique Hotels in Leeuwarden (Netherlands)
Verified
4 days ago
Products Reviewed
Hospitality TV
In-Room Hotel Tablets
Hotel Guest Apps
What do you like most?
With Hoteza, we were able to improve the stay and experience of our guests by offering services unique to our town. In great communication with Hoteza and their remote help during the pandemic, we added Hoteza to our rooms on TV, hotpad, and mobile app. Moreover, we implemented a hotsign solution that serves as a great tool for us to communicate promotion and information about the hotel and restaurant. With quick support from Hoteza, we are able to solve any problems/requests that arise in short time manner, which is an important asset for a hospitality business.
What do you dislike or think could be improved?
Overall, we are very satisfied with Hoteza. The only addition we would like to see is the implementation of voice control in the rooms.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
Daria T. from Hoteza replied
Thank you for your thoughtful feedback. We’re glad to hear that our solutions meet your expectations in terms of flexibility and usability. We look forward to continuing our collaboration!

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