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Review of Loopon

5
Pros and Cons (translated from Swedish) (Original) För- och nackdelar
Receptionist from 200 to 499 room City Center Hotels in (Sweden)
Verified
7 years ago
Products Reviewed
Guest Survey Software
What do you like most?
It is good way that guests can give their views so that you know what needs to be improved. (translated from Swedish) (Original) Det är bra sätt som gästerna kan ge sina synpunkter på så att man vet vad som måste förbättras.
What do you dislike or think could be improved?
As an employee I have no access to go in and check out what the guests think, which would have been good. (translated from Swedish) (Original) Jag som anställd ha inte tillgång att gå in och kolla vad gästerna tycker, vilket hade varit bra.
2.5
Poor
Ease of Use
2.0/5
Customer Support
3.0/5
ROI
3.0/5
Implementation
3.0/5
Simon F. from Loopon replied
Thank you for your review! Regarding access to the system, Loopon provides as many login accounts as you want without any extra fee and we also recommend that everyone at the hotel should have access, and also provide a large set of push reports that can automatically distribute relevant information to all employees. However, in the end it's of course a decision the management of the hotel makes who should have access.

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