Review of Oracle Hospitality

9
Optimized workflows by harnessing Opera Cloud’s automation and cloud-based accessibility, reducing manual bottlenecks and enabling faster guest service
IT Executive from 500+ room Bed & Breakfast & Inns in Petaling Jaya (Malaysia)
Verified
6 months ago
What do you like most?
Cloud Accessibility. Staff can access the system anytime, anywhere—whether at the front desk, back office, or even remotely. This flexibility is a game-changer compared to older, server-based setups.
What do you dislike or think could be improved?
Reporting & Analytics. Reports are comprehensive but sometimes complex to generate. Simplified dashboards and predictive analytics could help managers make faster, data-driven decisions.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
2.0/5
ROI
4.0/5
Implementation
5.0/5
Cody N. from Oracle Hospitality replied
We appreciate your review! It's great you are seeing the benefits of the cloud-based solution, and thank you for the feedback on the reporting capabilities!

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