Review of Oracle Hospitality

9
Optimized workflows by harnessing Opera Cloud’s automation and cloud-based accessibility, reducing manual bottlenecks and enabling faster guest service
IT Executive from 500+ room Bed & Breakfast & Inns in Petaling Jaya (Malaysia)
Verified
10 months ago
What do you like most?
Cloud Accessibility. Staff can access the system anytime, anywhere—whether at the front desk, back office, or even remotely. This flexibility is a game-changer compared to older, server-based setups.
What do you dislike or think could be improved?
Reporting & Analytics. Reports are comprehensive but sometimes complex to generate. Simplified dashboards and predictive analytics could help managers make faster, data-driven decisions.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
2.0/5
ROI
4.0/5
Implementation
5.0/5
Cody N. from Oracle Hospitality replied
We appreciate your review! It's great you are seeing the benefits of the cloud-based solution, and thank you for the feedback on the reporting capabilities!

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