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Review of TrustYou

10
Easy guest feedback access — but review exporting is slow
Director of Front Office from 200 to 499 room Bed & Breakfast & Inns in San Francisco (United States)
Verified
4 days ago
Products Reviewed
Reputation Management
What do you like most?
TrustYou is very user-friendly and easy to navigate. The platform makes it simple to locate guest details quickly, and the interface is intuitive and easy to use. It helps streamline guest feedback management and allows efficient access to important guest information.
What do you dislike or think could be improved?
Review extraction and exporting features could be improved as it's a slow process usually. Adding/extracting reviews directly into PDF format instead of Excel file.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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