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Review of SiteMinder

9
Direct booking > Configuration > Branding
行政 from 25-49 room in Ho Chi Minh City (Vietnam)
Verified
28 days ago
Products Reviewed
Website Design
What do you like most?
AI can first provide some possible solutions, allowing people to roughly understand how to handle and solve certain problems more effectively.
What do you dislike or think could be improved?
Personal assistance could have been provided a little earlier, but the staff responded quickly, so the issue was resolved and it did not really affect us.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5
[email protected] . from SiteMinder replied
Hi Hotel Initial, We understand your experience could have been enhanced with earlier personal assistance, but we're pleased our staff responded quickly to resolve the issue. It's fantastic to hear that you found our AI solutions helpful in navigating problems effectively, and we truly appreciate your recommendation score of 9! Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D

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