Review of TrustYou

10
Clear guest insights — but sentiment needs manual checking
Brand Delivery Manager from 500+ room Bed & Breakfast & Inns in Tallinn (Estonia)
Verified
1 days ago
Products Reviewed
What do you like most?
What I like most about TrustYou is that it transforms large volumes of guest feedback into clear, actionable insights, helping hotels understand guest sentiment, improve service quality.
What do you dislike or think could be improved?
The sentiment categorization is not always fully accurate and sometimes requires manual verification to understand the true context of guest comments.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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