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Review of Shiji Group

10
ReviewPro Rating
COORDENADORA DE QUALIDADE from 200 to 499 room Hostels in Foz do Iguaçu (Brazil)
Verified
27 days ago
Products Reviewed
Reputation Management
Business Intelligence
What do you like most?
I like the practicality of the AI-powered response option we've implemented for our GRI; it greatly helps us meet our response management goals.
What do you dislike or think could be improved?
Improve the training interface; it is no longer available in Portuguese, and the page frequently crashes, preventing us from completing the assessments.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
N/A
Jessica k. from Shiji Group replied
Hello Ana Beatriz, Thank you so much for your review & positive feedback. We are very happy to hear that our AI-powered responses are helping you and your teams achieve your management response goals and supporting you to maintain your great online reputation. Thank you as well for the constructive feedback on our interface. Do you mean the Reviewpro platform itself or our monthly live training sessions? Please make sure to share this specific feedback with your Customer Success Manager so we can see how we can support. Wishing you a great week ahead! Best, Jessica Kurtz

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