Review of SiteMinder

10
Excellent
Marketing manager from 25-49 room Airport/Conference Hotels in Rowville (Australia)
Verified
28 days ago
What do you like most?
A professional tool with a lot useful functions. Easy to handle . Customer service responsive and helpful. Overall it’s great.
What do you dislike or think could be improved?
Demonstration and presentation of some new functions and importance of using it. If a local manager can take charge and respond , that’ll be more helpful.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
[email protected] . from SiteMinder replied
Hi Felix, Thank you so much for taking the time to share your insights! We're thrilled to hear that you find our tool professional and easy to handle, and it's fantastic that our customer service team has been responsive and helpful. We appreciate your feedback regarding the demonstration of new functions and will consider how to improve this aspect moving forward. Warm regards, Zidane D Please feel free to reach out if there's anything else we can assist with.

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