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Review of eTip

9
Really like eTip! It's great!
Front desk from 100 to 199 room Branded Hotels in Provo (United States)
Verified
6 months ago
Products Reviewed
Digital Tipping Solutions
What do you like most?
The product concept and ease of use. The admin dashboard is also very easy to use. The quarterly reports that are emailed to us are helpful as well for management.
What do you dislike or think could be improved?
-It might be nice to have a reminder email go out to Admin/Managers when an employee is "inactive" on the platform, perhaps triggering a reminder to delete the employee if there was a termination, the need to order additional QR code cards, etc. -Copy of client survey we could provide to our property managers. Perhaps there are issues they are having since they're using the product on a more frequent basis.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5
Brendan W. from eTip replied
Thank you so much! Glad to hear you find the reports helpful and insightful! In terms of reminders to 'deactivate' a terminated employee, we could explore an integration with your HRIS system to add and remove employees automatically. Please reach out to your CSM or [email protected] for more info!

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