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Review of Hoperator

6
Hoperator in the early stages allows our hotel to connect with prospective and current guests
Front Office from 100 to 199 room Boutique Hotels in Saint Louis (United States)
Verified
8 years ago
Products Reviewed
Direct Booking Tools
What do you like most?
- People on the hotel website can chat with current employees working at the hotel to ask questions about the hotel and surround area. - Current guests can ask for recommendations of places from employees at the hotel. -The hotel will eventually be able to send out alerts to current guests about the hotel (i.e. the restaurant being closed due to private event during a current guest's stay)
What do you dislike or think could be improved?
- Hoperator is still in it's early stages, so right now employees can only respond to chats sent into them - It has a few glitches and can be slow, but improvements are being made
3.0
Average
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
0.0/5
Implementation
4.0/5

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