Hoperator

4.0 (2 REVIEWS)

HTR Score icon
HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Live Chat, Messaging and Marketing Automation

More than 50% of Hoperator’s reviews come from United States.

What is Hoperator?

Founded in 2015 | Headquarters in St. Louis, MO | 6 employees
Hoperator is an omnichannel messaging and marketing automation platform designed to enhance customer engagement and drive incremental revenue for businesses. By utilizing conversational marketing techniques, Hoperator enables businesses to interact with customers across various communication channels, thus improving direct bookings and conversions. The platform integrates seamlessly with a company’s existing operations, providing tools for automated messaging, personalized marketing campaigns, and real-time customer support. Through sophisticated automation, Hoperator ensures timely and relevant interactions, making it easier for businesses to nurture leads and maintain ongoing relationships with clients. This leads to reduced operational costs and increased customer satisfaction.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Hoperator products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Hoperator

FAQs

Capabilities

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Hoperator doesn’t have any benefits or use cases available

Features

Conversion Boosters

4/5 features

Personalization

4/5 features

Offers & Promotions

4/5 features

Rate Monitoring & Parity

4/5 features

Messaging & Communication

4/5 features

Hoperator Reviews Summary

4.0
Very Good
Ease of Use
4.5/5
Customer Support
4.5/5
ROI
5.0/5
Implementation
4.5/5

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Achievements

Trending Product

This vendor's trending score is rising, Hoperator is the #21 most trending product in the Direct Booking Tools category (out of 56) and the #1050 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Hoperator’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Hoperator Pricing

Pricing Available By Request

Hoperator has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hoperator Reviews

Hotelier Rating

Excellent
1
Very Good
0
Average
1
Poor
0
Terrible
0

Property Size

  • Large (2)

Country

  • United States
    United States
    (2)

Region

  • North America
    North America
    (2)
10

Hoperator is a must have

Assistant General Manager from 100 to 199 room Boutique in Saint Louis (United States)

Verified
8 years ago
This product is going to be a must have for hotels. This is another way to communicate with guests and the ability to reach out to website visitors is fantastic. The features it currently has is enough of a reason to partner with them however they have a much greater vision for their company and are implementing new features every month.
Country United States
Assistant General Manager
Large Hotel
6

Hoperator in the early stages allows our hotel to connect with prospective and current guests

Front Office from 100 to 199 room Boutique in Saint Louis (United States)

Verified
8 years ago
- People on the hotel website can chat with current employees working at the hotel to ask questions about the hotel and surround area. - Current guests can ask for recommendations of places from employees at the hotel. -The hotel will eventually be able to send out alerts to current guests about the hotel (i.e. the restaurant being closed...
Country United States
Front Office
Large Hotel
  • 1

Recommend empty

It looks like Hoperator is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Hoperator Integrations

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Support

Unverified

Hoperator has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

80%

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