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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of DigitalGuest

10
The perfect in-stay platform!
Booking- & Front Office Manager from 500+ room Boutique Hotels in Aarhus (Denmark)
Verified
5 years ago
Products Reviewed
Upselling Software
What do you like most?
We have used DigitalGuest for four years now, and I am sure DG has helped us improving our information-flow. We can update all informations with only a few "clicks". As a hotel-chain focusing on sustainabilty, we see DG as frontrunners, in terms of saving paper. In 2021 you should not have informations printed on paper in the hotel dictionary. We have also used the opportunity to send text messages to our in-house guests. In our case it has been used to kindly inform the about rush hour in our breakfast restaurant. It improves not only the experience itself but also the way of communicating with our guest pre, during and post their stay. DigitalGuest is the future in guest service, and I am sure we will benefit even more from the system in the future!
What do you dislike or think could be improved?
In general we are really happy with the product as it is. In the future we would like to have the opportunity to divide our guests into segments, so we can share relevant information with our business segment and other information to our leisure segment.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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