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Review of Ai Kosmo

10
Streamlined front desk work with strong booking engine integration — WhatsApp and email still need work
Titolare from 25-49 room City Center Hotels in Auronzo di Cadore (Italy)
Verified
9 days ago
Products Reviewed
Hotel Chatbots
What do you like most?
The AI chatbot Kosmo has allowed me to streamline the online front desk work of the reception. It is also particularly autonomous in decision-making after the knowledge update. It interfaces perfectly with my booking engine.
What do you dislike or think could be improved?
The autonomous WhatsApp and email response. I know the team has already implemented solutions of this type. I will evaluate their use.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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