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Review of Mews

10
Fast reservation and billing management — with a few usability gaps
Guest Service Coordinator from 25-49 room Bed & Breakfast & Inns in Cambridge (United Kingdom)
Verified
4 days ago
Products Reviewed
Hotel POS Systems
What do you like most?
The reservations preview on the side when looking at the reservation on the timeline, easy access to main items from the dashboard, being able to view all the reservations in a group when going into one booking, easy to move items between bills, easy to adjust reservations (cancelling, adding or removing nights, changing prices per night or the average), being able to access all the bills attached to a profile rather than only per reservation.
What do you dislike or think could be improved?
support mode for colourblind people (e.g. hovering over the green dot on the timeline could prompt a pop-up saying inspected, etc.), making charging and refunding easier to understand or process from the bill tab, Optimising space allocation could do with a prompt asking before it is done in case of accidental click, note change log.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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