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Review of HiJiffy

10
Guest communication that saves time and boosts satisfaction
Guest Exeperience Manager from 25-49 room Bed & Breakfast & Inns in Benimantell (Spain)
Verified
2 days ago
Products Reviewed
Guest Messaging Software
Hotel Chatbots
What do you like most?
Attention to the guest at all times during their stay. It optimizes time and reduces the team's workload. It centralizes and automates all communications with the guests. It increases satisfaction, improves ratings and strengthens the hotel's reputation.
What do you dislike or think could be improved?
For the moment, I have not detected anything. Surely very soon surprising new features will arrive, with a much more advanced AI and even more impressive capabilities.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Carolina R. from HiJiffy replied
Dear Alonso, Thank you so much for this review! It’s great to hear that HiJiffy helps your team give guests attention at every stage of their stay while freeing up time for the work that matters most. Centralising and automating guest communication to raise satisfaction and strengthen reputation is exactly what we’re aiming for, so it means a lot to see it working for your hotel. We appreciate your trust and your enthusiasm for what’s next. Our team keeps improving the platform, and we look forward to sharing new developments with you. If you ever have ideas or feedback, your Customer Success contact is always happy to hear them. Thank you for being part of the HiJiffy community!

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