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Review of SiteMinder

10
Great service and quick issue resolution — editing can be confusing
owner from 5 to 9 room Resorts in (Thailand)
Verified
21 days ago
Products Reviewed
Channel Managers
Upselling Software
Hotel Metasearch Management Software
What do you like most?
The staff provided excellent service and resolved issues quickly. Overall, the system is great, and there is even an AI available for consultation.
What do you dislike or think could be improved?
Editing items can be a bit confusing at first—perhaps the system could be made more user-friendly—but overall, there aren't any issues.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
[email protected] . from SiteMinder replied
Hi Chanapon Ritchuayrod, Thank you so much for your fantastic feedback! We're thrilled that you found our staff to provide excellent service and resolve issues swiftly. We truly appreciate your insights regarding the editing process and will certainly look into making improvements to enhance user-friendliness. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D

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