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Review of HiJiffy

10
Fast replies to guest inquiries — needs human-alert notifications
Front Office Manager from 100 to 199 room Bed & Breakfast & Inns in Sydney (Australia)
Verified
2 days ago
Products Reviewed
Guest Messaging Software
Hotel Chatbots
What do you like most?
Its accuracy and timeliness replies to our guest's general inquiry. A lot of our inquiries are replied in no time without our guests waiting in case ur reception is busy with check ins and other on hand matters.
What do you dislike or think could be improved?
Indication or notification as an alert or attention required to us when a customer has typed in that they would like to talk to a human. Maybe some sort of an email to our generic email in such cases.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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