Sorry, this functionality is only available for verified hoteliers

The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of HiJiffy

10
24/7 guest support that frees up staff — but pricing could be better
Director of Marketing and Revenue from 75-99 room Luxury Hotels in Ventnor (United Kingdom)
Verified
22 days ago
Products Reviewed
Guest Messaging Software
Hotel Chatbots
What do you like most?
HiJiffy efficiently handles the vast majority (98%) of routine questions from guests thinking of booking and who have already booked, and does so 24/7, allowing our reservations and reception teams to focus on personal service for guests. Importantly, HiJiffy readily hands over to a human when it either does not know the answer or when a guest asks to speak to a human.
What do you dislike or think could be improved?
More moderate pricing in an area that is becoming increasingly competitive with a growing number of companies offering a similar product.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5
Carolina R. from HiJiffy replied
Hi Matthew, Thank you for the 10/10, and for such a detailed review. It’s good to hear HiJiffy is handling routine guest questions around the clock and giving your reservations and reception teams more time for personal service. That’s what we built it to do. We’re also glad you called out the human handover. Knowing when to step aside matters as much as answering well. Thank you for the honest feedback on pricing, too. We know there are more options in this space than ever, and we take that seriously. Our aim is for HiJiffy to keep earning its place through results, and we’ll keep investing in the product and support so the value stays clear.

Get Your Free AI Analyst Report

Custom recommendations tailored to your property

Ghostel icon
Trusted by
footer image 1 footer image 2 footer image 3 footer image 4 footer image 5 footer image 6 footer image 7

Let´s lookup your hotel information