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Review of Canary Technologies

10
Instant guest texting and upsells — but AI needs approval controls
Front Desk/ Night Auditor from 100 to 199 room Bed & Breakfast & Inns in Del Rio (United States)
Verified
1 days ago
Products Reviewed
Upselling Software
Guest Messaging Software
Call Center Software
What do you like most?
I enjoy how easy it is to communicate with guests with this technology as we are able to text and respond to any questions or requests instantly. Guests are also able to reach out to us prior to their stay and able to request early check-ins, late check-outs, and allows us to upsell through the program.
What do you dislike or think could be improved?
I do wish that the AI would allow us to approve messages prior to sending, as sometimes due to special circumstances, staff may need to be the one to reply or update info.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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